Information Technology Manager

• Manage a small team that is responsible for our Azure infrastructure and DevOps, physical data center in Seattle (production site), help desk, cloud-based phone system, Azure Active Directory and general user management, software and hardware provisioning, implementation of security measures, and other IT duties in an all-remote workplace - in addition to managing the team, this position will play an active role in day-to-day operations
• Oversee cross-training, professional development, documentation, and process improvement to ensure we have a well-equipped team that can support one another
• Work in an Agile environment, with teams using both Kanban and Scrum methodologies to collaborate
• Work closely with Technology Solutions Director to follow company and department initiatives, set and follow budgets for infrastructure, maintain a cloud roadmap, and enable the team to succeed
• Meet the DevOps needs of the software development team as they focus on rapid deployment and cloud-first development
• Work closely with the InfoSec department to ensure we are establishing and following security protocols as needed
• Help manage IT-related vendor relationships
• Ensure we have excellent help desk customer service
• Demonstrate and foster the WSRB Core Values (integrity, customer focus, innovation, and leadership) and Culture (including collaboration, transparent communication, honoring commitments, recognizing problem-solving and a take-action mentality, and combining hard work with liberal doses of fun)