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Posted by Bryan Stanwood on January 29, 2019

After a tornado ripped through Port Orchard, Washington in December 2018, the question on people’s minds was how common are tornadoes in the Pacific Northwest. We did some research and found some interesting stats.

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Topics: tornado, Risk Assessment, home owners insurance

Escaping a Wildfire

Posted by Cristina Pellet on January 15, 2019


The destructive and deadly California Camp Fire is still fresh in my mind and haunts my dreams due to my first-hand experience with wildfires.

The wildland urban interface or ‘where homes meet the forest’ is where I live.

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Topics: wildfire, forest fires

Soft Stories and Earthquakes

Posted by Robert Lacy on December 18, 2018

Sit down and get comfortable, because it’s time to hear a soft story. This story does not feature princesses, bean stalks nor giants; and hopefully, it won’t put you to sleep. It is a story that can give underwriters nightmares.

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Topics: earthquake

Do You Know Your Earthquake Classifications?

Posted by Robert Lacy on December 4, 2018

When the Big One hits, what kind of damage can you expect? While it’s up to fate as to how intense or severe the quake will be — or when it will happen — the fact is set in stone. Earthquakes can and do happen here.



In fact, Washington state is second only to California when it comes to earthquake risk, and this is reflected in our earthquake classifications.


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Topics: Building Construction, Inspections, Hazards, GIS Mapping, insurance, Insurance underwriting

Creating Raving Customers (A Zappos Case Study)

Posted by Sandra Bird on November 27, 2018

It doesn’t happen often and when it does, I’m shocked. Giddy, even. I went from reluctant customer to raving fan after my first Zappos experience. How did this happen? Even more importantly, how can you make sure it happens to your customers? My journey may provide some lessons.

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Topics: Subscriber Services

On Demand Insurance: Why Niche Players Shouldn't Be Ignored

Posted by Bryan Stanwood on November 6, 2018

In today’s service economy, it’s all about finding a niche. No matter the industry, if there’s a customer need not being filled, someone will find a way to address it. A niche doesn’t have to be sexy or earth-shattering. Even a small innovation can have a sizeable impact.

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Topics: insurance, Property and Casualty Loss Control

Soil Liquefaction for Insurance Underwriting

Posted by Joe Nolan on October 23, 2018



Located along the infamous Ring of Fire, Washington state experiences an earthquake about once every 8 hours[1]. As an underwriter, chances are you have a number of risks on or near a fault line — over 100 known faults crisscross Western Washington and Oregon.

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Topics: PropertyEDGE™, Hazards, GIS Mapping, Insurance underwriting, volcanoes, liquefaction, earthquake

Quakes, Volcanoes and Your Risks in the Ring of Fire

Posted by Joe Nolan on October 9, 2018


I fell down into a burning ring of fire, I went down, down, down and the flames went higher.” Johnny Cash was singing about love not the real Ring of Fire’s death and destruction. The Ring of Fire is an area around the Pacific Ocean where most of the world’s earthquakes and volcanic eruptions occur, due to movements of lithospheric plates.


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Topics: earthquake

Vacancy, Foreclosure, and Property Risk: A Chilling Reminder

Posted by Joe Nolan on September 18, 2018

A few weeks back, the Wall Street Journal featured a story which triggered the chilling sensations and forebode of an unseasonably cool August day in Seattle: imminent dark mornings, umbrellas, zipped-up collars, and wiper blades. Against a photo of an FBI team leaving the office of a New York state apartment developer, the piece detailed clever tactics of deception, seemingly from our past financial nightmare of mortgage loan debacles.

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Topics: property risk inspections, Property and Casualty Loss Control

Fire, a painfully expensive peril

Posted by Bryan Stanwood on September 11, 2018

Every 24 seconds, a U.S. fire department responds to a blaze. Every 66 seconds, someone in America reports a structure fire. And every 34 minutes, a fire results in a civilian injury.

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Topics: fire departments, fire protection classes, fire hydrants